We’re here for personal one-on-one support. Our customer success manager services Rauster customers personally. We’re also very happy to demo our products, just schedule a demo!
Top Questions
Who are the recruiters working my job?
Each recruiter that uses our platform is a carefully vetted U.S.-based professional with a senior level of experience. Typically they each specialize in one or several industries. They join Rauster because we let them have most of the staffing fee.
When do I pay the fee for the resources I hire?
Invoices are sent the day your new hire starts work and is not due until 30 days after. The invoice will be 12% of the agreed salary for your new hire.
Can I post jobs that are hourly or contract roles?
You can only post full-time jobs on Rauster. Contract staffing is something we’ve got on our future roadmap.
What if I want to hire a candidate for a different role than the one I posted?
When you’re interviewing a candidate submitted by a recruiter on Rauster, you can hire them even if it’s for a different role than the one you posted. When you hire them, enter the agreed salary and the fee will be a flat 12% just like usual.
You can also
Submit an idea
You can post feature requests on the Rauster community page! We’re always listening.
Check server status
Get updates on operational disruptions in real time. (this is not a common occurrence)
Talk to the chief officers
Feeling frustrated? Reach out to our most senior leadership. We want to hear from you.
For help with basic features, visit our Help Center.